Introduction

At www.ekiranabooking.com (the "Websites for all Kirana Merchants"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. By accessing or using our services, you agree to this Privacy Policy

Information We Collect

We collect various types of information depending on your interaction with our Platform:

• Personal Information: This includes details such as your name, email address, contact information, payment details, and any other information you provide when registering an account or making a purchase.
• Transaction Information: When you sell or purchase products through the Platform, we collect information related to the transactions, such as billing addresses and product details.
• Usage Data: We collect data regarding how you use our Platform, such as IP addresses, browser types, access times, and pages visited.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your activity on our Platform. This helps us provide a better user experience and personalize your interaction with our services.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To facilitate the buying and selling of products on our Platform, including processing payments and delivering purchased items.
• Account Management: To create and manage your account, provide customer support, and communicate with you about your account.
• Improvement of Services: To analyze usage patterns, improve our Platform’s performance, and develop new features or services.
• Marketing: With your consent, we may send promotional emails about new products, special offers, or other information we think you may find interesting.
• Compliance and Legal Obligations: To comply with legal requirements, enforce our terms, and protect the rights and safety of our users and the Platform.

Sharing of Information

We may share your information with:

• Service Providers: Third-party service providers who assist us in processing payments, delivering products, or analyzing data.
• Legal Requirements: In response to a legal request, court order, or government investigation, we may share information to comply with legal obligations or to protect the rights and safety of our users and Platform.
• Business Transfers: : In the event of a merger, acquisition, or sale of all or part of our assets, user information may be transferred as part of that transaction.

Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Rectification: You can request that we correct any inaccuracies in your personal data.
• Deletion: You may request that we delete your personal data, subject to legal retention requirements.
• Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: You can withdraw your consent to receive marketing communications at any time.

To exercise these rights, please contact us at info@ekiranabooking.com or support@ekiranabooking.com.

Children’s Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a child under the age of 18, we will take steps to delete such information.

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@ekiranabooking.com or support@ekiranabooking.com.